To continuously receive high-quality feedback from employees it’s important to build trust in both the platform used and the change process. A simple tool that Peakon provides to support this aim is the thank you tour that’s show after an employee completes their first survey.
After submitting their first survey responses, the employee will see this thank you screen:
They can then click on ‘Learn how Peakon helps your voice to be heard’ or use the navigation arrows to see how the platform generates insights and displays feedback:
Another important benefit of this tour, comes from showing how comments and scores are displayed on the dashboard. Employees can then see that there are no names or individually identifiable information attached to this feedback, which demonstrates that it’s always given anonymously.