When adding a new manager or leader to Peakon, there are three necessary steps to take, which we will go through in this article:

  1. Adding them to Peakon as an employee
  2. Assigning direct reports or a segment to manage
  3. Assigning permissions and login access 

1. Adding the manager to Peakon as an employee

In order for the manager to be able to do anything within Peakon, they first need to exist as an employee on the system. To add them to Peakon, first click on the Administration option in the left menu, and then select the Employees option. 

From there, you can either add them manually (recommended if it's just one or a few people), or add them through an Excel data upload (ideal for bulk uploads).

2. Assigning direct reports or a segment to manage

For someone to be recognised as a manager on Peakon, they either need to directly manage some employees (direct reports), or to manage an already existing segment. It is also possible for one manager to manage employees directly, as well as manage a whole segment, such as Marguerite, below.

Option 1: assigning direct reports

To create a reporting line between a manager and an employee, the employee needs to be linked to the manager through the Manager field on the employee's profile. 

There are three ways to do this: 

  • Manually (one by one)
  • Manually in bulk
  • Through an Excel data upload

It is also possible to backdate the changes for each of the below methods to align historical survey data with the new manager, if necessary.

Manual approach

  • Head to Administration > Employees and open the employees profile
  • Identify the Manager field in the profile and search for the new manager
  • Click Save to apply this change

The employee now reports to the new manager.

Manual bulk approach

This method is appropriate when you need to make bulk changes to a specific segment. An example of this would be when all employees from a specific department or the employees reporting to the managers predecessor need to change reporting lines. 

Excel data upload approach

It is possible to add the new manager as an employee and create reporting lines at the same time through an Excel data upload.

When checking Excel files for reporting lines, Peakon looks at the email addresses under the Manager column in the sheet, and makes a match with the corresponding manager on the system. In order for a match to be found, the manager needs to exist as an employee in the system first. 

Option 2: assigning an already existing segment to manage

In cases where the manager is not a people manager, but needs access to a whole segment, you can give this access by making them a segment manager. They will then be able to view that segment from within their context switcher. It is possible to give the manager more than one segment to manage.

3. Assigning permissions and login access 

Once the employee record for the new manager is added and the reporting line is updated, the new manager will automatically appear in the default "Manager" access control group. This will provide the manager with the predefined permissions of the Manager access control group

If another access control group is being used, be sure to add the manager to relevant group. You can do this by:

  1. Going into Administration > Access Control
  2. Find the relevant group
  3. Scroll down until the Add people button and add the manager\

When a user is part of multiple access control groups, and in one group a permission (for example, the ability to acknowledge comments) is turned off, but in the other group it has been turned on, the manager will have the ability to acknowledge comments. 

Once done, click on the notify option to grant the manager access to their dashboard. This will automatically send them an email prompting them to log into Peakon.

Article: Adding Employees Manually
Article: Adding and Updating Employee Records via CSV file
Article: Changing Segments and Backdating
Article: Adding Managers to Segments
Article: Administering dashboard access with Access Control groups
Article: Choosing the right Access Control permissions

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