The Peakon app is an alternative way to answer survey questions. Once installed, you will receive app notifications whenever there is a new survey to answer. 

The app requires an email address to log in - this would need to be the same email address that's used on your employee record stored on Peakon (which is usually your company email address). 

When clicking on a link from an email to answer the survey, the app will open up automatically.

In order to answer a survey the device must have a valid internet connection i.e. 3/4G or connected to wifi.

Installing the app

  1. To get started, install the Peakon app from the App Store.
  2. Once you have installed the app, enter your company email address. 
  3. This will send a verification email containing a code that you can enter in the app or simply click on the button in the email.

Once you have completed the above steps, you will receive an app notification whenever there are new questions to answer. 


The Peakon app for iOS will respect the device language configured globally in the "Settings" app, as long as it is one of the languages supported natively by the app. If the current device language is not supported, the app will default to use English as the interface language. If a specific survey language has been configured by the administrator, it will override the device language when answering the survey using the app. The rest of the app interface will continue to respect the device language regardless of the survey language.

Survey timezone

The survey will become available in the app as soon as the round starts, but the employee will only be notified through a push notification (if enabled) at the same time when they receive their survey email.

Article: Introduction to survey channels
Article: Sending the survey via email
Article: Sending the survey via SMS
Article: Enabling and using Kiosk mode
Article: Set up Peakon's Slack integration

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