The personal dashboard empowers employees to drive the change they want to see in their organisation. Through the personal dashboard, employees can see how their engagement scores change over time, and have visibility over their feedback being acknowledged and actioned by their managers in real-time.
To get started, visit the Getting started with your personal dashboard article to learn more about activating and accessing the dashboard.
This article will cover:
- Enabling the personal dashboard for your company
- Using the personal dashboard with your direct reports
Understanding the results
On your dashboard overview, you will find a quick summary of your scores, comments, team priorities and actions. Your scores and comments are only available to you, and no one else can access your personal dashboard. Click on each section to find out more, or alternatively use the left side navigation menu to go to each section.
At the very top of the page, your personal dashboard shows your aggregated engagement score. This is the average of latest answer your have submitted on each of the engagement questions. To see the list of questions, click the ? icon next to the score.
Data will already display from the first survey round, if you answered the survey. The graphs will show data points for the last four surveys, and an empty state will be shown in areas where there has not been enough data.
Further down the page, you will find your scores for the other engagement drivers. These are also calculated by taking your latest score to each contributing question and presenting the average. These are categorised into drivers which you are:
- Less satisfied than team
- Aligned with team
- More satisfied than team
You can also open each driver directly to see your scores over time, your comments on that driver and any team actions.
The comments page contains all your survey comments over time. Here you can also see any conversations and acknowledgments made on your comments, and continue interacting on the comment anonymously.
Opening a conversation or acknowledgment email will take you directly to your personal dashboard.
Your team is made up of employees who share the same direct manager on Peakon.
The My team page allows you to see:
- The team engagement score
- Priority drivers
Visibility of the engagement score depends on whether the manager's team has met the visibility requirements on their dashboard.
When a manager sets some priorities for the team on their 'direct reports' dashboard, they can also assign actions to these priorities. Without setting the priorities, actions will not be visible. Clicking on an action will reveal its description, any checklist items and more.
Why do I see the same priorities and actions from one round to the next?
It is common for a manager to keep the same priorities and actions over multiple survey rounds, if those specific actions require more long-term work. On the other hand, you might find some other actions being completed from one survey round to the next, because they are 'low hanging fruit' and can be done quickly.
It is also a good idea to be mindful of your survey frequency, as the time an action can remain in place, while being worked on, will differ depending on whether you receive a new survey every week or just one survey per year.
What happens if my manager has not yet set any actions?
The Team priorities & actions section will be blank, however you will still be able to view your personal survey summary at the top of the dashboard. We encourage you to speak to your manager and ask them to set those from within their manager dashboard. Some managers may prefer to only do this after discussing the feedback with the team. It could also be that your manager has not received enough responses to see their survey data, and therefore cannot set a priority.
Anonymity & privacy
The responses you give to Peakon’s questions are anonymous. We believe anonymity is essential for everyone to be heard on an equal footing, and to ensure you never feel uncomfortable raising the issues that you feel strongly about. Neither your coworkers, manager or anyone else in the organisation can see who has provided any particular answer or feedback. Responses are aggregated so individuals cannot be identified.
Having a personal dashboard does not compromise anonymity of past or future surveys. The personal dashboard is private to the employee, and not accessible by administrators or managers. Only the employee can access their own dashboard, by logging in using their credentials.
When providing a comment in response to a question in your survey, the comment will be anonymised on the manager's end and will not be associated to you. When enabled, the manager may be able to respond to or acknowledge your comment. The system will automatically route their response to you directly via email. The manager or the company does not have visibility over this automated action.
Peakon (the system) tracks whether you have responded to a survey – so that it can remind you about unanswered surveys – but this information is not visible to anyone in your company and happens automatically. Whether you have responded to the survey is never revealed to your managers.
The first version of the personal dashboard is available on the Peakon iOS mobile app. The mobile app allows employees using the personal dashboard to see the drivers they are most and least satisfied with, their personal survey statistics and the actions their team is working on. When a new survey becomes available, users on the mobile app will be able to answer it directly from within their dashboard.
Managers using the mobile app for their manager dashboard will be able to switch between the two dashboards, and also answer their survey within the app.
For an installation and log guide for the mobile iOS app, refer to this article.
Article: FAQ's for survey participants