Peakon's diversity & inclusion dashboard allows you to measure the success of your company's D&I initiatives. This article will cover the dashboard and configuration of diversity & inclusion on Peakon. For background on the question set and theory references, refer to this article.
Similarly to Engage, the diversity & inclusion dashboard shows the overall D&I category score (based on the main diversity & inclusion category question), the NPS breakdown, benchmark details, score over time and participation.
After each survey round closes, the system will calculate the strength and priority drivers of diversity & inclusion, to highlight any key areas of focus. This will be based on the drivers that have a significant difference to benchmark and impact on engagement.
To see all driver and sub-driver scores, regardless of strengths and priorities, either click on Show all drivers just beneath your highlighted drivers, or in the left menu by clicking on Analysis > Drivers > Diversity and Inclusion tab, as shown below. Under the Analysis section, it is also possible to click on Question Scores to see the score per question. This can be useful when additional custom questions are added to the D&I drivers or sub-drivers.
Using segmentation, it is also possible to see the diversity and inclusion scores per segment within your company, provided they have met the visibility requirements. This can indicate the difference in diversity and inclusion scores between different locations, teams, tenures, age groups and more.
To set up new attributes and segments, follow the instructions in this article. Customers with the diversity & inclusion add-on can take this a step further and collect demographic data during the survey (more on this further). This can be helpful in building new segments to use for comparison.
To filter comments on diversity and inclusion questions only, go into the comments page and using the filter switch it from All comments to Diversity and Inclusion comments. This will show the diversity and inclusion comments that are part of the context you are looking at. For example, if you switch your context to Sales (Department) and go into the comments page, you will see comments for Sales only, and any further filters applied will also be within Sales only.
The same can be done when viewing comment topics, by choosing Diversity and Inclusion Topics from the filtered options. When presented with the relevant topics, it is possible to click on each topic to view it in more detail.
The diversity and inclusion question set can be found under the Questions section within the Administration panel. Simply click on the diversity and inclusion section and toggle on any questions that you wish to use.
To activate the diversity and inclusion questions on a specific survey schedule, open the schedule and toggle the question category on under the Frequency tab.
Collecting demographic data
It is possible to collect demographic data via the survey. This is done by first creating an attribute and all the segment options it will house, and then setting this attribute as an editable attribute within your survey. As a result, employees will be able to provide this information at the start of the survey, before proceeding to the actual survey.
It is possible to make an editable attribute required or not required. Sensitive attributes should always be marked as requiring consent. To read more about collecting demographic data within your survey, refer to this article.