Managing your survey | Peakon Help Centre

Managing your survey

How to prepare, communicate and schedule your survey

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30 articles in this collection
Written by Sebastian Rehnby, Michael Dean, Brett Morrone and 1 other

Question management

Engagement question library and theory references

An introduction to the eNPS and driver methodology behind Peakon

Written by Michael Dean
Updated this week

Understanding the question algorithm

Peakon sampling, question rotation and statistical significance

Written by Michael Dean
Updated over a week ago

Managing survey questions

Customising existing questions, targeting questions, setting question frequency and adding custom questions

Written by Kristiana
Updated over a week ago

Creating a custom question & driver set

How to create your own custom drivers on a 0-10 scale outside of the engagement question set

Written by Kristiana
Updated over a week ago

Setting up your Values questions: The essence of your organisation

Using Values to track your employees alignment to your company's core values

Written by Brett Morrone
Updated over a week ago

Survey settings

Scheduling and configuring your survey

How to schedule and configure a survey: a breakdown of all survey setting tabs

Written by Kristiana
Updated over a week ago

Custom survey and segment branding

Adding a survey brand logo to your surveys and using segment branding when surveying employees in multiple entities or brands

Written by Brett Morrone
Updated over a week ago

Configuring survey and question frequency

Choosing the right survey frequency for your organisation

Written by Kristiana
Updated over a week ago

Survey communications

Survey participant facing emails

A summary of all survey participant facing emails from Peakon

Written by Kristiana
Updated over a week ago

End of survey communications

A summary of communications within the survey to help employees understand the feedback journey

Written by Kristiana
Updated over a week ago

Manager facing emails

A summary of all manager facing emails from Peakon

Written by Kristiana
Updated over a week ago

Survey channels

Introduction to survey channels

A summary of the various channels you can use to send the survey to your employees

Written by Kristiana
Updated over a week ago

Sending the survey via email

Sending the survey via email, customising emails and troubleshooting tips

Written by Kristiana
Updated over a week ago

Sending the survey via SMS

How to enable, send and manage employee engagement surveys sent over SMS

Written by Sebastian Rehnby
Updated over a week ago

Enabling and using Kiosk mode

Using kiosk mode to capture survey data from employees without an email address

Written by Brett Morrone
Updated over a week ago

Best practices

Setting up onboarding and offboarding questions

Learn what's working well in your onboarding process and uncover why employees left your organisation by using targeted open-ended questions

Written by Brett Morrone
Updated over a week ago

Testing your survey before launch

How to send a test round and best practices for sending out test rounds

Written by Kristiana
Updated over a week ago

Running multiple survey schedules and frequencies

Use targets to customise the survey experience for areas of your organisation – including schedule, frequency, branding and communication.

Written by Michael Dean
Updated over a week ago

Configuring a survey for multiple time zones

Customise your survey to accommodate different time zones across a global organisation

Written by Kristiana
Updated over a week ago

Best practices for formulating questions

How to formulate questions to avoid adverse effects of skewed results, when editing or adding custom questions

Written by Michael Dean
Updated over a week ago

Frequently asked questions

Soft and Hard closing of survey rounds

The difference between soft and hard closing of survey rounds

Written by Brett Morrone
Updated over a week ago

How the average time to complete a survey is calculated

Written by Brett Morrone
Updated over a week ago

Other

Getting started on Peakon: 6 steps to launching your survey

Written by Brett Morrone
Updated over a week ago

Viewing your personal survey engagement summary

Preview of the insights shown to survey participants, at the end of each survey

Written by Michael Dean
Updated over a week ago

Peakon dashboard digest emails

Written by Michael Dean
Updated over a week ago

Enabling the Personal Engagement Summary

Written by Brett Morrone
Updated over a week ago

Targeting Survey Schedules to Specific Segments of Employees

Written by Brett Morrone
Updated over a week ago

Setting and Previewing the Survey Emails

Written by Brett Morrone
Updated over a week ago

Configuring the Survey Settings

Written by Brett Morrone
Updated over a week ago

Using open-ended questions to create a Q&A dialog for company-wide meetings

Q&A sessions to close the feedback loop in company-wide meetings

Written by Brett Morrone
Updated over a week ago