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Managing your survey
Managing your survey
How to prepare, communicate and schedule your survey
+1
23 articles in this collection
Written by
Sebastian Rehnby,
Michael Dean,
Brett Morrone
and 1 other
Question management
Engagement question library and theory references
An introduction to the eNPS and driver methodology behind Peakon
Written by
Michael Dean
Updated over a week ago
Health and wellbeing question library and theory references
Written by
Kristiana
Updated over a week ago
Understanding the question algorithm
Peakon sampling, question rotation and statistical significance
Written by
Michael Dean
Updated over a week ago
Managing survey questions
Customising existing questions, targeting questions, setting question frequency and adding custom questions
Written by
Kristiana
Updated over a week ago
Creating a custom question & driver set
How to create your own custom drivers on a 0-10 scale outside of the engagement question set
Written by
Kristiana
Updated over a week ago
Setting up your Values questions: The essence of your organisation
Using Values to track your employees alignment to your company's core values
Written by
Brett Morrone
Updated over a week ago
Survey settings
Scheduling and configuring your survey
How to schedule and configure a survey: a breakdown of all survey setting tabs
Written by
Kristiana
Updated over a week ago
Custom survey and segment branding
Adding a survey brand logo to your surveys and using segment branding when surveying employees in multiple entities or brands
Written by
Kristiana
Updated over a week ago
Configuring survey and question frequency
Choosing the right survey frequency for your organisation
Written by
Kristiana
Updated over a week ago
Survey communications
Survey participant facing emails
A summary of all survey participant facing emails from Peakon
Written by
Kristiana
Updated over a week ago
End of survey communications
A summary of communications within the survey to help employees understand the feedback journey
Written by
Kristiana
Updated over a week ago
Manager facing emails
A summary of all manager facing emails from Peakon
Written by
Kristiana
Updated over a week ago
Survey channels
Introduction to survey channels
A summary of the various channels you can use to send the survey to your employees
Written by
Kristiana
Updated over a week ago
Sending the survey via email
Sending the survey via email, customising emails and troubleshooting tips
Written by
Kristiana
Updated over a week ago
Sending the survey via SMS
How to enable, send and manage employee engagement surveys sent over SMS
Written by
Sebastian Rehnby
Updated over a week ago
Enabling and using Kiosk mode
Using kiosk mode to capture survey data from employees without an email address
Written by
Brett Morrone
Updated over a week ago
Best practices
Setting up onboarding and offboarding questions
Learn what's working well in your onboarding process and uncover why employees left your organisation by using targeted open-ended questions
Written by
Brett Morrone
Updated over a week ago
Testing your survey before launch
How to send a test round and best practices for sending out test rounds
Written by
Kristiana
Updated over a week ago
Running multiple survey schedules and frequencies
Use targets to customise the survey experience for areas of your organisation – including schedule, frequency, branding and communication.
Written by
Michael Dean
Updated over a week ago
Configuring a survey for multiple time zones
Customise your survey to accommodate different time zones across a global organisation
Written by
Kristiana
Updated over a week ago
Best practices for formulating questions
How to formulate questions to avoid adverse effects of skewed results, when editing or adding custom questions
Written by
Michael Dean
Updated over a week ago
Frequently asked questions
Soft and Hard closing of survey rounds
The difference between soft and hard closing of survey rounds
Written by
Brett Morrone
Updated over a week ago
How the average time to complete a survey is calculated
Written by
Brett Morrone
Updated over a week ago